• “These people don’t take on S*!&birds for clients” – crisis client
  • “You’re in good hands!” – corp. pr manager
  • “I appreciated your warm and enthusiastic greeting. Please accept my personal gratitude.” – consul general
  • “You've made a difference, a huge one. I have to wonder at the amount of ‘billable hours’ for all of your contributions.  Your unvarnished honesty has been very important.”  -- professor at a major university
  • “You are a lifesaver!” – Washington, D.C. attorney
  • “You did Great!”  -- client market manager
  • “Your entire crew made things very easy on our end.  We were happy to be a part of it!” – sponsor after special event
  • “AWESOME!” – retail store manager
  • “Good stuff – thanks for the quick turnaround” – public affairs dir.
  • “The great success of the exhibit would not have been possible without Shank Public Relations Counselors.” – major not-for-profit executive director
  • "Thanks for the great work.” Corp. comm. manager
  • “The Japan-America Society of Indiana Bridges to Japan was a huge success at the Indiana State Fair thanks to your dedicated work and innovative use of traditional and social media. I wish you all the best and continued success.”  -- Gregory A. Ballard, Mayor, City of Indianapolis
  • “You made the right choice to get your side of the story out."  -- a reporter to a crisis client following a solid interview.
  • "We would not be where are today in Indiana if not for your efforts on our behalf."  -- corp. vice president.
  • "This is Awesome!" -- following a special event
  • "Your overview on the call was well received. You've made my job easy,I'm really proud of how things are shaping up!" - corp. comm. Manager
  • "You're working for one of the best in the business!" -- comment from a professor to an intern.
  • "This has received accolades from our leadership and foundation teams.  Very well done." public affairs dir.
  • "Everyone loved the annual report!!!  Thanks to all of you for your dedication in getting this to us on time" -- a major youth-oriented not-for-profit
  • "Thanks for all of your good advice and prep work.  Even with the nastyweather things worked out well." --  corp. vice president